Reviews & Endorsement Letters

AJ Aljinovch, Director of Operations for the Botanic Gardens

RE: Sidewalk Pressure Washing For The Denver Botanic Gardens, June 17, 2014

“Outstanding, will continue to use them!” 

 

Trina Luebke, Community Manager – Associa Colorado Association Services

RE: Parking Garage Cleaning, June 11. 2014

I wanted to let you know that I heard from one of my Board Members and he was Very Happy with the cleaning you did at the property.  Way to Go!  Thanks so much for your awesome services.

Thanks,
Trina Luebke
Community Manager, Associa Colorado Association Services

 

 

We use Angie’s List to assess whether we’re doing a good job keeping valued customers like you happy. You can visit Angi.com/write-review/3755728 to grade our quality of work and customer service.

Angie’s List Review Date: October 31, 2013

Member: RANDY SCHOONOVER Category: Pressure Washing Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: October 31, 2009 Hire Again: Yes Description Of Work: They steam cleaned the bottom of a boat for me. I used them several years in row. Member Comments: They did a good job. They did what they were supposed to do. I was happy with their service. Share on Band of Neighbors: Yes

Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A

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Angie’s List Review Date: October 31, 2013

Member: Duey Kratzer Category: Pressure Washing Services Performed: Yes * More Weight is given to a review where work has been completed. Hire Again: Yes Description Of Work: The washed all of the sidewalks for us. They did a great job. The showed up in the middle of the night as we had asked. Share on Band of Neighbors: Yes

Overall A

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Angie’s List Review Date: May 03, 2013

Member: Robert Bilstein Category: Pressure Washing Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: April 30, 2013 Hire Again: Yes Approximate Cost: $312.00 Description Of Work: PRESSURE WASH WOOD FENCE Member Comments: We had one half of a wood fence pressure washed by Wash on Wheels, the fence looks new, we could not have done this job ourselves, thanks guys. Share on Band of Neighbors: Yes Company Response: Thanks for letting us know you were happy with the work we did for you on pressure washing your fence. We’re glad we could help you keep your HOA happy. Joel Shorey, President

Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A

 

Click the pictures on the right to see the original letters.

 

Peter McCormick, President, McCormick Enterprises

RE: Warehouse interior cleaning in Hawaii

Aloha TC,

Thanks for your help with the bid here in Hawaii, Kauai. Here is a token of my appreciation of you taking the time to help.

Have a Merry Christmas & great holiday season.

Peter McCormick, President, McCormick Enterprises

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Mike Jacomet, Precision Pavement Marking

RE: Job at Halliburton, Ft. Lupton, Colorado

Dear Joel,

Just a note to thank you for doing the pressure washing for our company yesterday. The professionalism you displayed from the moment I called till the time Ria and her truck drove away was very satisfying.

It was a pleasure to work with you. If the need arises again for us, we will certainly give you a call.

Again, thanks,

Mike Jacomet, Precision Pavement Marking

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Carol Armstrong, KLA Management

RE: Job at Hampden Towne Center, Denver, Colorado

Dear Josh,

I had an opportunity to drive by the property mentioned above and see the work your company just completed on our dumpster and grease containment areas as well as the sidewalk surrounding our building. I felt it was important that I commend your company on the professional and thorough job you did at our site. Every area was completed in the manner you had promised and looks just great!

It was a pleasure working with you and I would like to thank you again for the time and effort you took to ensure our needs were met. I would be happy to recommend your company in the future to anyone interested in obtaining your help.

Sincerely,

Carol Armstrong, KLA Management

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Carol Cline, Manager, Events & Sponsorships, The Denver Post

I just want to thank you for the good work Wash On Wheels has done for us the past 10+ years.  Having the Cheyenne Frontier Days Train ready to go on time is a high priority for us.

You have consistently had the windows clean and crystal clear on time, even when it meant having seven people start at four in the morning.  Cleaning 750 windows in half a day is no small task, but your crew always gets it done.

Since it only happens once per year, being able to count on your company to take care of this for us every year takes a big worry off my plate.

I truly appreciate it.

Carol Cline, Manager, Events & Sponsorships, The Denver Post

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Billy Maupin, Edgewater, CO (email)

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Jesse Frank, Operations Manager, Allied Building Products

To whom it may concern,

I just wanted to let you guys know that I appreciate the responsiveness of your company to our needs.  When we have a hydraulic spill, it is always important to us to take immediate action for the sake of our customer’s peace of mind and our company’s reputation.  It is great to work with Wash On Wheels because we can rest assured that you will take the actions necessary to handle the situation professionally and thoroughly.

I especially wanted to thank you for the way you handled the most recent situation.  The homeowner was refusing to pay the roofing company who we delivered supplies to and it was important to show the homeowner we were willing to do what we could to get their driveway as clean as possible from the small oil stains.  By sending your Manager to the location and discussing the situation with the homeowner, you reinforced that we had done what we could for them and you made us look like the good guys we were trying to be.

Even though we had worked with you enough to know the limits of pressure washing and the roofing company we delivered to had already done what was possible for the small oil stains, it took your professional opinion and presentation to the homeowner for them to accept the situation and actually believe that we had done what we could to make the situation right with them.

We’ve worked with Wash On Wheels for several years now, but this particular situation reinforced to me that you guys are more than just a pressure washing company – you are an excellent customer service company as well.

Thanks for the good work,

Jesse Frank, Operations Manager, Allied Building Supply Company

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Bruce Bredbeck – DDS

I know most businesses rarely get thanks for the work they do. They only hear complaints from customers who were dissatisfied with the job.

So I wrote this letter to express my appreciation of the job your crew did washing my Trex deck last week. They showed up right on schedule, explained everything they were doing, and did a fantastic job. Our deck looks great!

I would recommend your services to anyone who needs similar work done.

Thanks again,

Bruce Bredbeck, DDS

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Pam & Curt Schock

I’m writing this letter to express my appreciation for the way Wash On Wheels handled a difficult situation.  I had them pressure wash the outside of a house I had just purchased, but their crew that did the job accidentally removed stain from our garage doors and a few other areas.  When this happened, I was out of the country and my wife had to call them to let them know what had happened.

From the beginning, the manager my wife spoke to responded to her concerns with consideration and professionalism.  They arranged to get a quote from a painting and staining company and we did the same.  After comparing bids, Wash On Wheels agreed to write us a check for the actual amount of the bids that were given.  They even hand delivered the check so we didn’t have to wait for it.

I am very impressed with the way Wash On Wheels responded to the situation and took care of it for us.  Even though the job was only worth $225 to them, they put extra effort into maintaining communication with us as soon as they knew there was an issue and through the whole process of finding a solution for us – a solution that cost them $700.

Although their crew made a mistake, I have every confidence in Wash On Wheels to do a good job and stand behind their work 100%.  I would not hesitate to recommend them to anyone with pressure washing needs.

Sincerely,

Curt Schock

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Mike Elliot, Atlas Copco CMT USA

Dear Mr. Shorey:

I just wanted to let you know I appreciate the work your company does for us. It is important to us to keep our mining equipment in top condition and having your guys clean the cosmoline off of our new equipment as well as cleaning used equipment arriving on site prior to our mechanics working on it. This provides us with a much cleaner, more efficient piece of equipment to work on.

I also wanted to thank you for the efforts on meeting our strict ISO-14001 environmental requirements.

I also want to thank you for the effort you put into working with South Adams County to make sure we were covered on the water recovery issues. I know our in house environmental guy appreciates it even more than I do.

You guys do a great job. Keep it up!

Mike Elliot, Atlas Copco CMT USA

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Stephen Pilon, RTD FM Manager

Dear Mr. Shorey:

I would like to take a moment to thank you for the fine pressure washing your company provided for the Regional Transportation District at both the Civic Center and Market Street bus transfer facilities.

I especially appreciate the fact that your company took as much time as was necessary to get 15 years worth of diesel soot off the concrete walls and ceilings of both facilities.

In addition, your company followed all the required EPA regulations to recover the water used without any prodding from the RTD.

I am very pleased with the quality of work provided and would not hesitate to recommend Wash On Wheels for any future work.

Sincerely,

Stephen Pilon, RTD FM Manager

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Matthew Johnson, General Manager, Olive Garden Restaurant

A few weeks ago, our grease trap overflowed and made a huge mess in the parking lot. We called Wash On Wheels and they had the greasy, smelly mess cleaned and vacuumed into their recovery tank before our dinner rush started.

Unfortunately, a customer drove through the grease and called to complain of the strong odor in her car. We said we’d take care of the bill, but the detail shop she went to didn’t get the car clean of the odor.I called Wash On Wheels again and they met her on a Saturday. They found all the grease the other shop missed and washed it – and the smell – away. And they kept me informed every step of the way. Wash On Wheels did a great job for me – twice – and I give them my highest recommendation.

Matthew Johnson, General Manager, Olive Garden Restaurant

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Jim Goble

Dear Mr. Shorey:

I recently had my garage floor professionally finished with a high-grade epoxy coating.

I then had fluid leaks repaired on both my vehicles to avoid drips and stains on the new floor. However, a mix of dirt and previously leaked fluids remained caked under both cars. Engine heat would often cause this mess to soften and drip on the new floor.

To solve this problem, I had your company pressure-clean the engine and underside of one of the vehicles a few months ago and returned to have the second car cleaned about two weeks ago.

On both occasions, your service manager, who did the cleaning, went out of his way to be sure I was happy with the job he was doing. After cleaning each section, he would ask me to inspect it to see if it was done to my satisfaction. He was truly concerned that the job be done exactly how I wanted it and was as pleasant and courteous as anyone I have dealt with in recent memory.

I doubt I have written three recommendation letters in my life. But the level of service I received at your company deserves recognition, especially in today’s environment of mediocre service and business practices.

I would recommend your firm to anyone needing a pressure-washing company that will do the job right the first time and with a positive, customer-friendly attitude.

Sincerely,

Jim Goble

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C. Lonnie Meurer, President, Meurer Research, Inc.

To Whom It May Concern:

In August, 2008, one of our clients at a water treatment plant in California told us they were getting rust on our stainless steel tanks. They thought there was something wrong with our tanks.
After many hours of investigating and discussion, we agreed to have someone clean the rust off so we could keep an eye on how things progressed.

We called Wash On Wheels since they had done a great job for us on other jobs in the past. Their president, Joel Shorey, and service manager, TC Dominguez, came out and ran tests at our plant in Golden. We decided TC should go to California to determine the cause of the rust and the best way to clean it.

When TC arrived at the jobsite in California, he quickly discovered the problem wasn’t rust; it was a combination of calcium and algae. He cleaned the tanks and showed our client the real cause.

Wash On Wheels saved us a lot of potential headaches by discovering the real problem. TC was outstanding in helping us convince our clients that the cause was their water, not our tanks.

Wash On Wheels is more than just a great cleaning company and I highly recommend their services.

C. Lonnie Meurer, President, Meurer Research, Inc.

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Kieth Kroepler, Great Western Lodging (boat wash)

I’ve had Wash On Wheels clean the exterior of my boat for the past seven years. Recently, I had to call on them for a different type of cleaning.

Last fall, I took my boat to have some repair work done. When I got it back, it was filthy from sitting outside without the cover on, there were greasy hand prints on the inside of the boat, and it had three inches of standing water in the lower cabin.

My insurance company told me I could take the boat anywhere I wanted to be cleaned. I called Wash On Wheels.

They did a great job of cleaning the stains on the carpet and upholstery and polishing and waxing the exterior. No matter what kind of cleaning, they always do a great job.

 

Kieth Kroepler, Great Western Lodging

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Frank LaGuardia, Used Car Manager, Larry Miller Nissan

August 12, 2008

On Thursday, July 24th, Wash On Wheels sent a different crew and they arrived very early. By the time I got to work they had already washed most of our cars.
We have an agreement that they check with our managers before washing so we can decide if we need just the front line, a full deluxe, etc. That day I didn’t want to wash because there was a good chance of rain, and it did rain later.

The next week the regular crew arrived and I told the Team Leader what happened. He called the office and one of their Quality Managers arrived in just a few minutes. He said since they didn’t follow our directions, they wouldn’t charge us.

This is exactly the kind of service that keeps me loyal to Wash On Wheels instead of the cheaper one-man shows that keep knocking on my door.

I know all wash companies – including Wash On Wheels – make an occasional mistake.

But none of those little companies stand behind their work and take care of us the way Wash On Wheels does.

Thanks,

Frank LaGuardia, Used Car Manager, Larry Miller Nissan

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Milly Helgeson, Lakewood First United Methodist Church

Several years ago our church was tagged with graffiti and someone else tried to clean it up. After spending one day on it they not only didn’t get the graffiti off but they also damaged the brick and mortar under the graffiti.
Our church was tagged again last week with graffiti and, hoping to avoid further damage to the building, I had Wash On Wheels out to see what they could do. I was very impressed with the results. They were able to wash all the graffiti off of the brick, wood and glass without causing any damage and they were finished within one hour instead of one day.

I am glad we were able to avoid more damage to our building by having Wash On Wheels do the job right this time and I would definitely recommend them for any professional graffiti removal needs.

Sincerely,

Milly Helgeson, Lakewood First United Methodist Church

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Guy Fitzwater, Sales Manager, Lithia Dodge of Cherry Creek

On Saturday July 26th, one of Wash On Wheels’ Quality Managers asked if I had looked at the cars they washed on Friday. I hadn’t checked since they usually do a great job.He told me his crew had problems on Friday and they did a poor job on our back lot. He asked if he could send his crew back on Monday to make it right. I was very impressed by Wash On Wheels

checking and correcting their mistakes before I even noticed.

The crew rewashed the lot on Monday and the Quality Manager was here to make sure it was done right.

It’s a pleasure working with a company that cares so much about making sure their customers are happy.

Sincerely,

Guy Fitzwater, Sales Manager, Lithia Dodge of Cherry Creek

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Izzy Solis, New Car Sales Manager, Suss Buick Pontiac GMC

On Friday July 25th, one of Wash On Wheels’ crews washed our cars and they left some chamois marks and missed a few lower sides and bumpers.On Saturday I called one of their Quality Managers. He asked what they had missed, and when was the best time to rewash our cars. I told him Monday was fine. Later Saturday morning, he came and looked over the cars and said they would rewash all the cars on the lot, not just touch up those they missed. They were here first thing Monday and the Quality Manager made sure I was happy with the rewash.

This is a great example of how Wash On Wheels follows through on their 100% service guarantee and I appreciate the personal attention to make sure I was satisfied.

Wash On Wheels usually does a great job, but its good to know if one of their crews has an off day, I’m not the one to pay for it.

Wash On Wheels will do what it takes to make it right.

Thanks,

Izzy Solis, New Car Sales Manager, Suss Buick Pontiac GMC

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Jean Jennings

Normally customers write letters that are not complimentary. They are dissatisfied with the service they have recieved from a company or organization. Rarely do you receive a positive letter regarding service. I would like to put into writing some comments regarding Josh Palm. Recently he power washed our decks. We had not done them in the eight years we had lived in the house. The trex badly needed a good cleaning. I inquired if any of the neighbors had had this done, and one said yes, but they would not recommend the company. The job was not satisfactory and they were charged a very high price. I began calling from the phone book and chose you.Josh cheerfully arrived on time with all the equipment he needed. I asked if I could assist him and he said he was just fine by himself.

He promptly went to work carefully placing the hoses on the deck, protecting the railings as he did this. He moved all of the deck furniture and replaced each piece right where it belonged. He completed his work by cleaning under the deck. There was no debris left underneath from the power wash. His entire work area was spotless when he left.

Josh has a positive work attitude. He is efficient, and thorough in his explanation of the process. He is courteous and has a delightful disposition. He should be commended on his abilities, and recognized as a valuable asset to your company.

I have placed some of your cards at the mail kiosk recommending your company. Everyone has a deck in this area, and I am in hopes that this will provide you with more jobs in our development.

Again, congratulations to Josh on a superior job. We wish you continued success and will call you in the future.

Cordially,

Jean Jennings

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Here are some older endorsements – before we had scanners to save the letters.

“I wanted to take the time to write you short notice regarding the service that you have provided us for the last several years. You and your employees have always gone above and beyond in washing the cars we have on our lot. They work very hard to get them all washed in a timely manner without disturbing the workings of our business. Your company has always been very professional and dependable. Thank you for helping us keep our cars looking great for our customers. I look forward to continuing our working relationship in the next several years.” – AJ Guanella, Burt Chevy

“All of us here at Denver Jeep Chrysler Plymouth would just like to extend our thanks to everyone at WOW for the excellent service you have provided us over the years. Your staff is always very professional when they visit our dealership and we appreciate all of their hard work. We all know that we can trust the appearance of all of the vehicles on our lot to your team and that they will make it look its best! Thanks again for all of your efforts; keep it up!” – Nancy Evans Levine, Denver Jeep Chrysler Plymouth

“We have used High Country Wash On Wheels for a number of years in a number of dealerships we had an interest in. Their performance has been excellent. They are here when they are required to be and do not waste our money when the weather is bad enough not to allow them to wash our vehicles. The owner, Jim, is responsible and caring. I would be happy to recommend them.” – Emanuel Bugelli, Gateway Mazda

“We have been using Wash On Wheels, Inc. approximately 6 years. Their service has been excellent, and on schedule. There have been a lot of wash companies come and go, but Jim has always been around to take care of business when needed.” – Dave Hughes, John Elway Lincoln Mercury

“This letter will recommend High Country Wash On Wheels, as one of a select number of high quality vendors. Punctuality, consistent quality results, and value are a few of the reasons Luby Chevrolet will continue to exclusively use your company.” – Saul Lewis, Luby Chevrolet Co.

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